Privacy Policy

Who we are

At Silver Stream, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

Personal Information: Name, email, phone number, shipping address when you make a purchase or contact us.
Payment Information: Processed securely through third-party payment gateways; we do not store your payment details.
Usage Data: Information like your IP address, browser type, and pages visited to enhance your website experience.

How We Use Your Information

To process and fulfill your orders.
To communicate with you regarding orders and customer service.
For marketing purposes (with your consent).
To improve website performance.

Sharing Your Information

We do not sell or share your personal information with third parties except to trusted service providers (e.g., payment processors) who assist in operating our website.
We may disclose your information if required by law.

Security

We use industry-standard encryption to protect your personal data during transactions and storage.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience and analyze site performance. You can manage or disable cookies via your browser settings, but some site features may not function properly without them.

Your Rights

You have the right to access, update, or delete your personal information at any time.
You can opt out of marketing communications at any time.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these sites.

Policy Changes

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For questions or concerns regarding this privacy policy, please contact us at admin@colloidal-ionicsilver.co.uk